ABOUT THE EYCE RIG II

The Eyce Rig II is a sturdier upgrade to the original Eyce Rig. Constructed from Eyce’s classic platinum-cured silicone, the newest version of the Eyce Rig features a 10-millimeter borosilicate glass collar that holds the titanium nail and acts as a heat barrier. The reinforced chamber walls provide this virtually indestructible Eyce dab rig with additional stability.

The Eyce Rig II is equipped with a built-in concentrate container and four tool slots to set you up for a successful session, without taking up too much space. Eyce gave their new Rig II a reversible titanium nail that delivers a rapid heat-up time and voluminous clouds. With such a compact size for a "full size" dab rig, the Eyce Rig II fits in any stash box.

Patented: USD844227S1

We Ship Worldwide

EYCE features rapid order processing with same day shipping for orders placed Monday – Friday before 1:30pm PST (1:00pm for orders shipping to Canada). 

All packages are discrete, unmarked, and delivered from Eyce LLC fulfillment centers. We ship using FedEx, USPS, and Canada Post carriers. You will be prompted at check out to choose the carrier and service that best suits your shipping needs. 

International shipping varies depending on location. 

See full policy here.

EYCE SILICONE COLLECTION

Backed by the Eyce Lifetime Warranty - includes one free replacement for glass or metal within the first year of purchase and backs the silicone for the life of the product

PROTECK GLASS SERIES

1-year manufacturer's warranty - covers replacement parts for any kind of manufacturer's defect

All Eyce products and accessories are backed by a 1-year manufacturer's warranty while the Eyce Silicone Collection is backed by our industry leading Lifetime Warranty. 

To learn more about our Lifetime Warranty and qualifying purchases, check out our Lifetime Warranty Policy Rules and Restrictions. 

At Eycewe want you to be thrilled with your order and we are proud to offer a 100% 14-day satisfaction guarantee! Because we carry a wide variety of products, we strongly recommend that you do your research prior to making a purchase. However, if for any reason you are not satisfied with your purchase, just reach out to us within 14 days of delivery and we will be happy to help you process a return or exchange.

Missing / Damaged Items:

Any packages containing damaged or missing items must be reported to us within 72 hours of the delivery date.

Return Policy:

• You must contact us within 14 calendar days from the original delivery date to initiate a return.
• Product(s) must be new in the box to receive a full refund. Product(s) that are lightly used can be returned for store credit or a 15% restocking fee. Refunds and store credits are only for the product price including taxes paid by you at the time of your purchase and do not include shipping costs which will be deducted from the total refund.
• This policy does not apply to in store purchases and can only be redeemed directly through orders placed on Eyce's website (eycemolds.com), not through a retail store or any other online retailer. This policy does not apply to sale items, all items sold at a discount are final. You must have a online order number for all returns and/or exchanges.
• Returns will not be processed if the conditions of our Return Policy are not fully met. We reserve the right to refuse or deny any return and may request additional information as a condition of the return.

Return Instructions:

• Submit a request via our Contact Form and obtain a Return Authorization number. This will be emailed to you once the request has been approved.
• Once received, write the provided Return Authorization number on all sides of the packaging being returned.
• Address the package according to the instructions that were sent to you via email.
• Please allow 14 business days for the processing of your return once it has arrived at our facility.

Please note that we are not responsible for items sent to us without an RA number. The customer is responsible for all return shipping costs. We strongly recommend you purchase shipping insurance as we are not liable for any product(s) that are lost or damaged during shipment.

For all product returns, the product must be safely secured in the package such as by using the original packaging material or by using bubble wrap or similar supplies to protect the product from damage during shipment. All accessories and product component parts must be returned with the product(s) being returned. If a free item was included with the order as part of a promotion, Eyce, reserves the right to deduct the value of this promotional item from any refund provided.

NOTICE:

Eyce reserves the right to amend this Return Policy at any time by posting the amended terms on this page. As well, Eyce and its affiliates reserve the right to refuse a return for any reason.