Our Promise

We Stand Behind Our Products

Eyce pieces are rugged, durable and built for the most epic sessions. We designed them to be the last pipe you'll ever need, and our guarantees are how we back that up.

14-Day Satisfaction Guarantee

Not thrilled with your order? Reach out within 14 days of delivery and we'll help you with a return or exchange.

• New, in-box products qualify for a full refund.
• Lightly used products can be returned for store credit or with a 15% restocking fee.
• Sale and discounted items are final.
• Returns apply to orders placed on eyce.com and need an order number.

See the full Return and Exchange Policy for details.

Eyce Lifetime Warranty

Every piece in the Eyce Silicone Collection is covered by the Eyce Lifetime Warranty. Break it, tear it, burn it, we'll replace it. See what's covered and how to file a claim on the Lifetime Warranty page. Other Eyce products, including the PV1 vaporizer, are covered by our Manufacturer's Warranty.

Questions?

Contact our team and we'll get you sorted.